DEFINITIONS: Who these terms and conditions apply to: The additional terms and conditions in this clause apply if you choose to purchase any course, workshop or coaching programme from StreetSnappers. Course(s): refer to any training course, workshop or coaching programme provided by StreetSnappers. Equipment: means all and any cameras, camera equipment and apparatus, and any other materials brought to the venue and/or the locations and/or the course by you. Owners: means the owners and/or management of the venue(s) and/or location(s). Services: the training services to be provided to you through the means of the course(s) and any additional activities which we deem appropriate from time to time incorporated into the course. Venue: means the venue and/or locations(s) the course(s) are to be held at. Website: our website located at www.streetsnappers.com or any subsequent URL which may replace it. Submitting an Order: you can only attend a course if you over 16 years of age on the date of attendance at the relevant course or you attend the course with a parent or guardian. By placing an order for a course you unconditionally warrant and represent that you are over the age of 16 or you will attend the course with your parent or guardian. If you are under 16 at the time of the course and you do not attend the course with your parent or guardian you may not be permitted to participate in the course. You may submit an order to us via the website or by contacting our team at firstname.lastname@example.org. YOUR OBLIGATIONS: You will: (a) Ensure that you attend the course wearing appropriate clothing and footwear; (b) inform us at the time of submitting your order whether you have mobility problems, walk with the aid of walking aids or require a wheelchair; (c) comply with all reasonable instructions and directions issued by us or any applicable venue where the course will take place (including, without limitation, in relation to health and safety or security requirements); (d) at all times throughout the course and whilst in attendance at the venue conduct yourself in an orderly manner and must not act in any manner which causes offence, annoyance or inconvenience to other course attendees, the venue, or us; (e) possess and maintain applicable adequate insurance to cover your participation in the Course and for the Equipment; (f) not cause or permit any damage to the venue or any part of it or to any fixtures or fittings; (g) be responsible for the payment of any and all expenses incurred by you in relation to the course; (h) inform us either during the course or within twenty eight (28) days after the final day of the course of any complaint or problem with the services, the course or us which you may have. You agree and acknowledge that you have full responsibility for your mobility whilst on the course and attending the venue (both travel arrangements to and from the course and your general mobility once at the course venue and whilst participating in the course). CHANGES TO YOUR ODER/PURCHASE: (a) Prior to the course date we reserve the right, for any reason (whether or not due to events outside our control), to change the price of, format, content, venue and timing of the course as advertised on the website; we will use reasonable endeavours to notify you of any such change(s); (b) we reserve the right at any time after we have accepted your order and for any reason (whether or not due to events outside our control) to cancel or change the format, content, venue and timing of the course. If we cancel or make changes to your course: in the event that we cancel the course, you will be entitled to a full refund of the fees paid to us. If any changes are made to the course under this clause or under clause (b) above, these terms will continue to be binding on both you and us and the order will be deemed to be amended accordingly. Providing Services: (a) We will supply the services to you for the duration of the course stipulated in your order. (b) As a consumer, you have legal rights in relation to services not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these terms will affect these legal rights. Price and payment: We will take full payment for the relevant course(s) at the time that you place your order in relation to the same pursuant to the above. For the avoidance of doubt the prices as referred to in your order will include the following: (a) tuition for the course; and (b) course materials. In order to complete your order, you will be required to pay the applicable course fees immediately after booking. Additional limitations on our liability to you: (a) We do not make any warranty as to the course in general and in particular in relation to: (i) the presence or absence of any other attendees or the venue; or (ii) the benefit or outcome (commercial or otherwise) that you may achieve as a result of attending the course; (b) we will have no responsibility or liability for any loss, theft, or damage to your property or effects, including but not limited to the equipment; (c) in the event that the date of the course is changed or the course is cancelled due to an event outside our control, you will be informed as soon as possible (and we will use all reasonable endeavours to give you at least 24 hours’ notice) prior to the scheduled commencement date for the course and you will be entitled to either: (i) a full refund of the fees paid to us; or (ii) attend the course on the alternative date suggested by us except in extreme cases where it is no longer possible to provide the course. Amendments to your booking/Amendment Fees: (a) UK workshops: you are entitled to amend your order at any time using the email link provided at the time of placing your order; however, unfortunately we cannot accept an amendment to your order less than fourteen (14) days before the proposed date of your workshop. Any request for a cancellation of a course or amendment to your order less than twenty-eight (28) days before the proposed date of your workshop: (i) will only be granted or qualify for a refund (either in whole or in part at our sole and absolute discretion) in extreme circumstances; and (ii) must be made by contacting our bookings team at email@example.com. Refunds due to customer cancellation will be subject to a £25 administration fee. (b) Overseas workshops: we need to book our flights and accommodation many months ahead of the workshop date so any request for a cancellation of a course or amendment to your order less than four (4) calendar months before the proposed date of your original course booking can not be accommodated unless we are able to re-sell your booking to another customer, in which case we will deduct an administration fee of £75. (c) 2 and 3 day UK workshops: we are likely to need to book our travel and accommodation several months ahead of the workshop date so any request for a cancellation of a course or amendment to your order less than two (2) calendar months before the proposed date of your original course booking can not be accommodated unless we are able to re-sell your booking to another customer, in which case we will deduct an administration fee of £75. (d) Where you wish to amend your order to attend a course that is more expensive than your original course, you must cancel your order in relation to your original course (subject always to the relevant clause above) and then submit a new order in relation to the new course. (e) Gift Vouchers: the fee paid for Gift Vouchers cannot be refunded except in certain circumstances such as death or serious injury. At our discretion we may extend the life of the Gift Voucher, or permit the Gift Voucher to be transferred to another person. (f) Travel Insurance for overseas trips: you are strongly advised to take out travel insurance which includes cancellation insurance. StreetSnappers cannot be held responsible for your costs incurred for travel and accommodation or other related expenses should we need to cancel or rearrange a workshop. Intellectual Property Rights: Any and all intellectual property rights in the course materials are owned by us and will continue to be owned by us.